We have encountered this story in many Vietnamese companies—from large corporations to SMEs. And we realize one thing: traditional training is no longer sufficient to meet today’s challenges. When the market changes every day, when technology penetrates every corner of work, teaching and learning must also transform. That is when E-learning and AI become the answer.
When training fails to deliver results, it not only wastes resources but also creates negative sentiment, making it harder for the organization to implement future programs. Turning Every Course into “Learning to Act – Acting to Grow”
During a working session with a large manufacturing company in Southern Vietnam, I heard a troubling story: the plant director suddenly resigned to join a competitor. The problem was not about hiring a replacement, but about the fact that the company had no one ready to step in immediately. More than 300 workers were left waiting for direction, production plans stalled, and customers complained about delayed orders.
As a department head, deputy manager, or team leader, you are the “bridge” between senior leadership and frontline employees. The success or failure of your department largely depends on how you organize, lead, and adapt. And today’s context is fundamentally different from the past: we are living in the AI & VUCA era – where everything is volatile (Volatility), uncertain (Uncertainty), increasingly complex (Complexity), and often ambiguous (Ambiguity). So, what does the “portrait” of a mid-level manager look like in order not just to survive, but to truly thrive in this environment?