VI
EN
In-House Training
Lead-Up Academy’s In-house training programs are designed with a “hands-on and tailor-made” approach, closely aligned with the specific needs and challenges of each enterprise. Every course emphasizes practical application, integrating modern theoretical frameworks with realistic case studies and experiential learning. The ultimate goal is to empower leaders, managers, and employees to enhance competencies, improve performance, deliver outstanding customer experiences, and foster sustainable organizational growth in the digital transformation era.
The entire training program portfolio is designed with a short-term, focused, and measurable approach, and is structured around four core training capability areas:
1. Leadership and Management Training: Developing leadership capabilities, decision-making skills, team management, and change leadership for senior leaders and managers at all levels.
2. Middle Management Training and Operational Effectiveness Enhancement: Equipping managers with practical skills in task management, supervision, cross-functional coordination, coaching, and employee mentoring, enabling the translation of strategy into day-to-day execution.
3. Service Excellence and Customer Experience Training: Standardizing service mindset, service behaviors, and situation-handling skills to enhance service quality across direct customer touchpoints.
4. AI and Digital Tools Application Training: Supporting managers and employees in applying AI to reporting, internal training, process standardization, and overall productivity improvement.
For the detailed list of training programs for 2026, please download the full document via the link below:
https://drive.google.com/file/d/1ll73UZt9z1bbXOxHJ-Jx38q5DXBD6rjw/view?usp=sharing
Lead-UP Academy | Learn to Act - Act to Lead
