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Welcome Businesswoman Nguyen Thi Anh Dao (Anh Carrick) and C&T Accountants to Lead-UP Academy
On its journey to expanding a global network of experts, Lead-UP Academy is honored to welcome Businesswoman Nguyen Thi Anh Dao (Anh Carrick) – Chief Financial Officer of C&T Accountants Ltd (United Kingdom) – and the C&T Accountants team as the Academy’s strategic partner in Europe.
Lead-UP Academy is delighted to announce the collaboration of Expert Pham To Hoai
It is therefore a great honor for Lead-UP to officially welcome the collaboration of Phạm Tô Hoài as Lead-UP Academy’s Chairman—an expert who has devoted nearly 20 years to the field of corporate training and management consulting.
The Story of Lê Thị Ngọc Huyền – COO Lead-UP Academy
In the journey of establishing and developing Lead-UP Academy of Practical Management, we have always believed: a strong organization begins with strong people. One of the greatest inspirations for that belief is COO Lê Thị Ngọc Huyền.
Lead-UP Academy is honored to welcome Dr. Trần Phương Lan – Certified Customer Experience Professional (CCXP)
On our journey to become the leading hands-on management academy in Vietnam, Lead-UP Academy is committed to partnering with renowned and influential experts, both locally and internationally. These collaborations are not only about enhancing training quality but also about giving Vietnamese enterprises access to advanced, practical, and highly applicable management knowledge.
R&D at Lead-UP: Developing the Case Card Training Method
At Lead-UP Academy, we have repeatedly observed a common reality during training sessions with service enterprises: each employee handles situations differently. Some are flexible and skillful; others rigidly follow SOPs, or even become confused and respond defensively. The result? Service quality becomes inconsistent, customer experiences lack uniformity, and businesses struggle to establish their own “standard” of service.
Kick-off Ceremony of the “21 Days of Healing with a Compassionate Heart” Campaign
On September 13, 2025, at Viet An Eye Hospital Da Nang, the Kick-off Ceremony of the “21 Days of Healing with a Compassionate Heart” Campaign took place in a solemn, determined, and inspiring atmosphere. This event followed immediately after the training program “Excellence in Customer Experience Management”, designed and delivered exclusively for the hospital by the experts and associates of Lead-UP Academy.
